Human Hand-Offs: Confidence Thresholds, Review Minutes & Slip-Through Errors
This lesson is part of the course
In this lesson
You route 20 logged runs to the agent or a person with a confidence threshold, measure the hand-off share and the wrong answers that slip through, and price the reviews for a month.
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Lessons in this course
- Compounding Reliability: Step Success Rates & End-to-End Success Locked
- Retries: Success After k Attempts, Expected Attempts & Extra Cost Locked
- Tokens & Tool Calls: What One Attempt Costs Locked
- Cost per Completed Task: Paying for Failed Runs & Comparing Three Designs Locked
- Human Hand-Offs: Confidence Thresholds, Review Minutes & Slip-Through Errors Locked
- Latency Budgets: Retry Delays, Runs Over the Limit & the 90th Percentile Locked
- The Evaluation Log: Reached, Passed & Step Success Rates from 30 Test Tasks Locked
- The Business Case: Human vs Agent Cost per Month, Payback & the Chart Locked