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Healthcare Business

The business side of healthcare

Clinics, practices and hospitals run on tight margins and tight schedules. These courses look at the operational and financial numbers behind them: appointments and chair time, staffing ratios, claims and denials, supply levels, cost per treatment. You calculate each measure yourself in a spreadsheet and the checker confirms every cell.

The 13 courses include medical, dental and veterinary practice economics, hospital bed and flow analytics, nurse staffing budgets, outpatient scheduling, dialysis and care-home operations, pharmacy and blood-bank inventory, revenue-cycle metrics and risk-adjusted valuation of drug pipelines. They are aimed at practice managers, administrators, analysts and clinicians taking on management duties.

Courses in Healthcare Business

Healthcare Business

Clinic & Medical Practice Finance

Capacity, payer mix, collections and days in A/R, no-shows and overbooking, staffing cost, break-even for a new provider, supply costs and a KPI dashboard: run the numbers of a medical practice in a live spreadsheet that checks every cell.

8 lessons · 8 labs · 1.8 h

IntermediateCertificate$9.99
Healthcare Business

Hospital Operations Analytics: Beds, Flow & Staffing

Occupancy and ALOS, bed-need forecasts, ED door-to-doctor and 4-hour performance, weekday flow, nurse staffing and HPPD, OR utilisation, 30-day readmissions and case mix, cost per case: analyse a hospital's operations in a live spreadsheet that checks every cell.

8 lessons · 8 labs · 2 h

IntermediateCertificate$9.99
Healthcare Business

Pharmacy Inventory Operations: Par Levels, Expiry & Turnover

Run a pharmacy store room by the numbers: usage per day and par levels, reorder quantities to par, ABC by value and XYZ by variability, expiry risk with FEFO, waste and write-offs, turnover and days on hand, fill rates and stock-outs, and controlled-substance count reconciliation – 8 labs on one fictional hospital pharmacy, every cell checked instantly. Operations only, placeholder products, no dosing content.

8 lessons · 8 labs · 1.9 h

IntermediateCertificate$9.99
Healthcare Business

Medical Billing & Revenue Cycle Metrics: Claims, Denials & Days in AR

Contractual adjustments, clean claim and first-pass rates, a denial Pareto by reason and payer, A/R aging and days in A/R, net collection rate, patient responsibility, cost to collect and an RCM dashboard: 8 graded labs on one fictional practice's synthetic claims.

8 lessons · 8 labs · 1.9 h

IntermediateCertificate$9.99
Healthcare Business

Care Home Operations: Occupancy, Staffing Ratios & Cost per Resident Day

Occupancy and resident days, fee income by funding type, care hours per resident, rota gaps and the agency premium, cost per resident day, break-even occupancy, waiting-list forecasts and falls per 1,000 bed days: run a care home's numbers in a live spreadsheet that checks every cell.

8 lessons · 8 labs · 1.8 h

IntermediateCertificate$9.99
Healthcare Business

Blood Bank Inventory Management: Blood Types, Shelf Life & Shortage Risk

Run the stock of a blood service by the numbers: demand by blood group vs donor supply, the simplified ABO/RhD red-cell compatibility matrix with IF, AND, OR and SUMPRODUCT, days of supply with red/amber/green alerts, shelf life and FIFO with COUNTIFS and MINIFS, outdate rates and their cost, donor collection planning with deferrals and no-shows, 5-day platelet ordering and an inventory dashboard with a chart – 8 labs at one fictional regional blood service, every cell checked instantly. Operations practice only, not clinical guidance.

8 lessons · 8 labs · 1.9 h

IntermediateCertificate$9.99
Healthcare Business

Veterinary Practice Economics: Appointments, Average Transaction & Pharmacy Margin

Run the numbers of a small-animal practice in a live grid: active clients and patients, visits per patient, average transaction charge, vet productivity, pharmacy and food margins, wellness plans, staff cost and break-even, every cell checked as you go.

8 lessons · 8 labs · 1.9 h

IntermediateCertificate$9.99
Healthcare Business

Dental Practice Economics: Chair Utilisation, Hygiene, Collections & Practice Value

Run the numbers of a dental practice in a live grid: chair utilisation, production per hour for dentists and hygienists, recall and retention, case acceptance, insurance write-offs and collection rate, overhead targets, associate pay and practice valuation, every cell checked as you go.

8 lessons · 8 labs · 1.9 h

IntermediateCertificate$9.99
Healthcare Business

Dialysis Clinic Operations: Chair Schedules, Staffing Ratios, Supplies & Cost per Treatment

Roll the patient census forward, fill MWF and TTS chair slots, staff every shift to ratio, set supply reorder points, cost one treatment, weigh the payer mix, flag missed sessions and decide between a 4th shift and more chairs – in a fictional clinic, every cell checked. Operations math only, not clinical advice.

8 lessons · 8 labs · 1.9 h

IntermediateCertificate$9.99
Healthcare Business

Outpatient Clinic Scheduling: Slot Templates, Waiting Lists, No-Shows & Patient Flow

Turn clinician sessions into bookable slots, compare requests with capacity, measure the third next available appointment and referral waits, size the extra sessions a waiting list needs, find no-show patterns by lead time, overbook a session with the binomial distribution, time patient flow from check-in to check-out and build an access dashboard – 8 hands-on labs at one outpatient clinic, with every cell checked as you go.

8 lessons · 8 labs · 2.1 h

BeginnerCertificate$9.99
Healthcare Business

Nurse Staffing Budgets: Census, Workload, Hours per Patient Day & FTEs

Read a ward's census like a staffing planner, turn patient workload levels into care hours and staff per shift, track hours per patient day against target, convert hours into budgeted FTEs with non-productive time, build a census-based staffing grid, check a roster's RN gaps and skill mix, price overtime, bank and agency cover and split a labour-cost variance into volume, hours and rate – 8 hands-on labs on one hospital ward, with every cell checked as you go.

8 lessons · 8 labs · 2.2 h

IntermediateCertificate$9.99

Guides with worked examples

All guides →

Frequently asked questions

Do the courses give clinical guidance?

No. They deal with operations and finance. Clinical decisions remain with qualified professionals and local protocols.

Are reimbursement rules country-specific?

Payment systems differ widely, so the labs use neutral, illustrative payer rules. The metrics themselves are used across healthcare systems.

How much does a course cost?

Each course is a single purchase of $9.99. That covers every lesson and lab, the final exam and the certificate, with no subscription and nothing that renews.

Ready to learn by doing?

Start with the recommended course and build your first result in the lab today.

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