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Location Mix: Splitting Work across Delivery Locations A, B & C and the Blended Cost

Lesson 3 of 815 minLab

This lesson is part of the course

In this lesson

You size the provider team at three fictional delivery locations from work shares and productivity, add up the cost and compare the blended cost per invoice of two location mixes.

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Lessons in this course

  1. The In-House Baseline: FTEs, Loaded Cost, Overheads & Cost per InvoiceLab15 min Locked
  2. Vendor Pricing Models: per FTE, per Transaction with Volume Bands, Fixed + Variable & Minimum ChargesLab16 min Locked
  3. Location Mix: Splitting Work across Delivery Locations A, B & C and the Blended CostLab15 min Locked
  4. Transition Costs: Knowledge Transfer, Dual Running, a Severance Placeholder & ContingencyLab15 min Locked
  5. The Retained Organisation & Governance: What Stays In-House and the Future Run CostLab14 min Locked
  6. Service Levels & Service Credits: Met or Missed, Credits, the Cap and the Net FeeLab13 min Locked
  7. The Business Case: Yearly Savings, Cumulative Cash, Payback Month & NPVLab16 min Locked
  8. Sensitivity & Decision: Volume ±20 %, Price Swings, Break-Even Volume and a Tornado ChartLab16 min Locked