Refunds: Refund Rates by Product and Reason
This lesson is part of the course
In this lesson
You total the refunds of each product with SUMIFS, turn them into a refund rate by value, flag the products above a review threshold with IF and find the refund reason that costs the most.
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Lessons in this course
- Creation Cost & Break-Even Units: What a Download Must Earn Back Locked
- Store & Payment Fees: Net per Sale and the Fixed-Fee Trap Locked
- Price Tiers & Licences: Personal, Commercial and Extended Locked
- Bundles: Sum of Singles, Discount and the Extra Buyers You Need Locked
- Launch Week: Discount Codes, Buyers per Day and What the Code Cost Locked
- Refunds: Refund Rates by Product and Reason Locked
- Catalogue Performance: Revenue per Creation Hour and the Top 20% Locked
- Monthly Dashboard: Revenue by Product and Channel Locked