Report Turnaround: Hours from Scan to Signed Report, Median, p90 & Target
This lesson is part of the course
In this lesson
You turn administrative timestamps into turnaround hours, measure the median and the 90th percentile with PERCENTILE.INC, compare them with a fictional service target and report the share of late reports.
Buy the course once for $9.99 to unlock every lesson and lab, the final exam and the certificate – lifetime access, no subscription.
Lessons in this course
- Scanner Capacity: Opening Hours, Slot Lengths & Bookable Slots Locked
- Utilisation: Booked vs Completed Slots & Idle Time by Hour Locked
- Exam Mix & Revenue: Payer Rates, Revenue per Exam & per Scanner Hour Locked
- Staffing: Technologists & Front Desk per Shift and Staff Cost per Exam Locked
- Cost per Scan: Fixed vs Variable Costs & Break-Even Exams Locked
- No-Shows & Overbooking: Rates by Weekday, Lost Margin & an Overbooking Rule Locked
- Report Turnaround: Hours from Scan to Signed Report, Median, p90 & Target Locked
- New Scanner Case: Added Volume, Cash Flows, NPV, IRR, Payback & a Chart Locked