Quality Control: Overturn Rates by Reviewer, Retraining Flags & Missed Calls
This lesson is part of the course
In this lesson
You measure how often second-level QC overturns each reviewer's calls, flag reviewers above a threshold, count the overturned "Not relevant" calls and colour every overturn in the log.
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Lessons in this course
- From Gigabytes to Documents: Custodians, Sources & the Review Population Locked
- The Culling Funnel: De-Duplication, Date Filters, Search Hits & Families Locked
- Review Staffing: Docs per Hour, Working Days, Reviewer Headcount & Cost by Tier Locked
- Prioritised Review: Batch Richness, Cumulative Finds & the Gain Curve Locked
- Sampling the Discard Set: Elusion, Missed Documents, Recall & Margin of Error Locked
- Quality Control: Overturn Rates by Reviewer, Retraining Flags & Missed Calls Locked
- Withheld & Produced: Counts, Pages and Page Numbers with Leading Zeros Locked
- Budget & Dashboard: Forecast at Completion, Variance, Cost per Document & a Chart Locked