Capstone: Reputation Dashboard with Fair Ratings, Response Rates and Traffic Lights
This lesson is part of the course
In this lesson
You build Hollowbrook's reputation dashboard: response rate and fair average per location, a traffic-light status from both, and a chart of the average stars by location.
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Lessons in this course
- Star Distributions: Counts per Star, Shares, Mean vs Median Locked
- Fair Averages: Bayesian Ratings for Products with Few Reviews Locked
- Confidence-Adjusted Rankings: the Wilson Lower Bound for Positive Shares Locked
- Review Velocity: Reviews per Week, Trend and Days Since the Last Review Locked
- Themes from Review Text: Keyword Flags, Stars per Theme and Complaint Shares Locked
- Response Management: Response Times, Response Rates and the Median Locked
- Rating vs Sales: Conversion by Rating Band and What a Star Might Be Worth Locked
- Capstone: Reputation Dashboard with Fair Ratings, Response Rates and Traffic Lights Locked