Nonprofit Impact Measurement: Indicators, Outcomes, Cost per Outcome & SROI
Measure the results of a fictional youth-employment charity like an evaluator: reach and completion, indicator progress from baseline to target, matched pre/post change, survey weighting and margins of error, net outcomes after deadweight and attribution, cost per outcome, SROI with drop-off and discounting, and a board dashboard, with every cell checked as you go.
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What you'll build
What you will be able to do
Each lab ends with a concrete result that you build yourself and the checker confirms, cell by cell.
- Turn one year of enrolment data from six sites into completion rates, a pooled completion rate, an unduplicated reach figure and a count of sites below target: the output numbers every impact report starts from.
- Measure seven indicators against their baselines and targets, including two that should go down, give each a status from the bands and flag the ones that are behind.
- Measure the change in a cohort's job-readiness scores the honest way: only participants with both scores, the share who improved and the gain of those who started lowest.
- Check a follow-up survey before trusting it: response rate, an employment rate re-weighted for who answered, the margin of error and the sample size the next survey needs.
- Turn gross outcomes into net outcomes the programme can claim, add them up, show how much of the gross figure survives and cross-check the jobs with a comparison group.
- Load four programmes with their share of overheads, compare the cost per participant with the cost per net job, name the most cost-effective programme and flag the ones above the funder's benchmark.
- Value five years of sustained jobs with a financial proxy, let the effect fade with a drop-off rate, discount it to today and divide by the investment to get an SROI ratio.
- Build the board's quarterly view: completion rate and cost per net job per quarter, the quarter-on-quarter change, a trend chart of net jobs and the best quarter.
About this course
Funders increasingly ask not just what a programme did, but what changed because of it. This course gives nonprofit teams the calculations to answer. You count outputs and reach, including enrolment, completion and unique participants, then track indicators against baselines and targets with traffic-light status. Pre and post scores for matched participants show outcome change, and survey labs cover response rates, non-response bias and margin of error. You adjust results for deadweight and displacement to estimate net outcomes, calculate cost per output and per outcome and work through a social return on investment with proxies, drop-off and discounting. The capstone builds an impact dashboard for the board. For M&E officers and programme managers.
Curriculum
Course content
8 lessons · 8 labs · 2.1 h · final exam
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- Final exam
Certificate
Finish with a certificate you can verify
Complete every lesson and pass the final exam to receive a certificate of completion for this course, with a unique credential ID and a public verification page.
- Names the course, your score and the date of issue
- A verification link for your CV or LinkedIn profile
- 12 questions, 75% to pass, unlimited retries.
A Tutorvo certificate confirms that you completed a course. It is not an official or professional qualification.
Before you buy
Questions about this course
Is this a subscription?
No. You pay $9.99 once for this course. There is no subscription and nothing renews automatically. Prices are in US dollars; taxes may be added where required.
What exactly do I get?
All lessons and labs of this course, the final exam and the certificate, including later updates to the course, for as long as Tutorvo offers it. Access is personal and tied to your account.
Can I get a refund?
Yes. If you are not satisfied, email hello@tutorvo.com within 14 days of buying and we refund the course in full via Stripe. The guarantee does not apply once a certificate for the course has been issued to you, or where there are signs of abuse.
When can I start?
Right after payment. Access starts immediately at your request; for consumers in the EU/EEA the statutory right of withdrawal therefore ends once access has begun, while our 14-day money-back guarantee applies regardless.
Do I need Excel or other software?
No. The labs run in a spreadsheet inside your browser on a laptop, tablet or phone. Function names and syntax follow Excel.
Is the certificate an official qualification?
No. It confirms that you completed all lessons of the course and passed its final exam. It is not an official, state-recognised or professional qualification. The name is taken from your profile when the certificate is issued.
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