Claims and Peaks: Damage Rates, Month-End and Weekend Peaks and Subcontracted Crews
This lesson is part of the course
In this lesson
You measure the damage-claim rate per 100 moves, find the share of bookings that falls on Fridays, Saturdays and the last days of the month, cost the extra crews you have to buy in and colour the overbooked days.
Buy the course once for $9.99 to unlock every lesson and lab, the final exam and the certificate – lifetime access, no subscription.
Lessons in this course
- Home Surveys: Item Volumes, Total m³, Boxes and Volume per Room Locked
- Vans and Loads: Usable Space, Loads Needed, Load Factor and Two Vans vs Two Trips Locked
- Crew and Time: Loading Rates, Drive Time, Job Hours and Paid Crew Hours Locked
- Pricing a Move: per m³, per Hour, Fixed Price, Minimum Charge and Distance Surcharges Locked
- Packing and Materials: Box Costs, the Margin on Materials and Packing Service Hours Locked
- Storage: Containers per Customer, Store Occupancy and Revenue per m³ Locked
- Claims and Peaks: Damage Rates, Month-End and Weekend Peaks and Subcontracted Crews Locked
- Profit per Move and the Monthly Dashboard: Contribution by Job Type, Utilisation and a Chart Locked