Cost per Claim and the Repair-or-Replace Rule
This lesson is part of the course
In this lesson
You build the cost of a repair and of a replacement for four fictional products, apply a repair-or-replace rule with IF and work out the average cost per claim weighted by the claims of the quarter.
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Lessons in this course
- Failure Curves: Monthly Rates, Survival and Cumulative Failure Locked
- Expected Claims per Sales Cohort and the Claims Calendar Locked
- Cost per Claim and the Repair-or-Replace Rule Locked
- Standard Warranty Cost per Unit Sold and as % of Revenue Locked
- Pricing an Extended Warranty: Expected Cost, Margin, Price Points and Loss Ratio Locked
- Attach Rates, Plan Revenue and Contribution by Channel Locked
- Service Contract P&L: Earned Revenue, Pro-Rata Refunds and Claims by Year Locked
- Warranty Dashboard: Claims vs Expectation, Top Failing Product and a Trend Chart Locked