Refunds, Reprints & Disputes: Rates by Cause and Cost per Order
This lesson is part of the course
In this lesson
You count Q3's problem orders by cause, turn the counts into rates per order, total what each cause cost the shop and subtract the expected problem cost from the contribution per order.
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Lessons in this course
- Base Cost by Variant: Product × Size, Print Areas & Gross Margin Locked
- Shipping by Zone: First Item, Additional Items & the Shipping Gap Locked
- Payment Fees, Monthly Tools & Contribution per Order Locked
- Ad Cost per Purchase: CPM, CTR, Conversion Rate & Break-Even ROAS Locked
- Refunds, Reprints & Disputes: Rates by Cause and Cost per Order Locked
- Delivery Promise: Production Days, Transit Days & Late Orders Locked
- Choosing a Print Partner: Weighted Scores, Ranking & the Cheapest Acceptable Option Locked
- Store P&L & Bundles: Orders by Product, AOV, Break-Even Orders and the Chart Locked