Tutorvo

Compliance % within Target by Zone and Priority

Lesson 3 of 816 minLab

This lesson is part of the course

In this lesson

You look up the target of every call in a zone × priority table, flag the calls within target and build the compliance matrix and the overall rate.

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Lessons in this course

  1. Call-to-Arrival Intervals from CAD TimestampsLab15 min Locked
  2. The 90th Percentile Response Time vs the AverageLab14 min Locked
  3. Compliance % within Target by Zone and PriorityLab16 min Locked
  4. Unit-Hour Utilisation (UHU): Busy Hours ÷ Staffed HoursLab14 min Locked
  5. Demand by Hour vs Staffing (with a Chart)Lab16 min Locked
  6. Station Coverage: Share of Calls within X MinutesLab15 min Locked
  7. Hospital Turnaround and Offload DelaysLab15 min Locked
  8. EMS Performance Dashboard with Conditional FormattingLab16 min Locked