The Directly-Follows Matrix: Counting A → B Hand-overs
This lesson is part of the course
In this lesson
You add each event's next activity, count every A → B hand-over in a from/to matrix and turn the matrix into a heat map.
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Lessons in this course
- The Event Log: Cases, Activities and Cases per Month Locked
- Case Start, End and Throughput Time with MINIFS / MAXIFS Locked
- Activity Frequency and Rework Loops Locked
- Waiting Time between Activities: Previous-Event Lookups Locked
- Process Variants: the Activity Sequence of Each Case Locked
- The Directly-Follows Matrix: Counting A → B Hand-overs Locked
- Bottleneck Analysis: Average Wait per Transition with a Chart Locked
- Conformance Check against the Happy Path and SLA Breaches Locked