No-Shows by Booking Lead Time and Reminders
This lesson is part of the course
In this lesson
You group 20 appointments into lead-time bands with an approximate lookup, compare no-show rates by band and by reminder, and estimate next week's no-shows and how many a reminder for everyone could avoid.
Buy the course once for $9.99 to unlock every lesson and lab, the final exam and the certificate – lifetime access, no subscription.
Lessons in this course
- Session Templates: From Clinician Hours to Bookable Slots Locked
- Demand vs Capacity: Utilisation, Unmet Requests & a Growing Backlog Locked
- Third Next Available Appointment & Referral Waiting Times Locked
- Clearing a Waiting List: Weeks to Clear, Extra Sessions & Little's Law Locked
- No-Shows by Booking Lead Time and Reminders Locked
- Overbooking a Session with the Binomial Distribution Locked
- Patient Flow: Waiting-Room Time, Cycle Time & Start Delays Locked
- Access Dashboard: Weekly KPIs, Red-Amber-Green Status & a Trend Chart Locked