Patient Flow: Waiting-Room Time, Cycle Time & Start Delays
This lesson is part of the course
In this lesson
You turn the timestamps of 14 visits into minutes in the waiting room, cycle time and start delay, average the cycle time per clinician and highlight every visit that took longer than the target.
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Lessons in this course
- Session Templates: From Clinician Hours to Bookable Slots Locked
- Demand vs Capacity: Utilisation, Unmet Requests & a Growing Backlog Locked
- Third Next Available Appointment & Referral Waiting Times Locked
- Clearing a Waiting List: Weeks to Clear, Extra Sessions & Little's Law Locked
- No-Shows by Booking Lead Time and Reminders Locked
- Overbooking a Session with the Binomial Distribution Locked
- Patient Flow: Waiting-Room Time, Cycle Time & Start Delays Locked
- Access Dashboard: Weekly KPIs, Red-Amber-Green Status & a Trend Chart Locked