Technician Time: Attended, Clocked and Sold Hours, Productivity, Efficiency & the Overall Rate
This lesson is part of the course
In this lesson
You turn a month of attended, clocked and sold hours into productivity, efficiency and the overall rate for five technicians and the whole workshop, and find the best overall performer with a formula.
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Lessons in this course
- Job Cards: Quoted vs Actual Hours, Labour and Parts Lines, Consumables & the Invoice Locked
- Technician Time: Attended, Clocked and Sold Hours, Productivity, Efficiency & the Overall Rate Locked
- Bays and Lifts: Available vs Booked Hours, Bottleneck Days & Booking Slots Locked
- Effective Labour Rate: Discounts, Menu Prices, Warranty Work and What a Sold Hour Really Earns Locked
- The Parts Pricing Matrix: Markup by Cost Band, Parts Gross Margin & Customer-Supplied Parts Locked
- Comebacks and Rework: Rework Rate by Job Type, the Cost of Unbilled Hours and a Pareto View Locked
- The Seasonal Tyre Rush: Peak Weeks, Fitter Hours, Rack Capacity & Storage Income Locked
- Capstone – the Workshop P&L: Contribution per Sold Hour, Break-Even and Adding One Technician Locked